Q: Can I exchange items if the size doesn’t fit?
A: For incorrect sizes sent by us, we offer replacements or refunds within 30 days (see Refund & Return Policy). For change-of-mind sizing issues, return the item for a refund and place a new order for your desired size.
Q: How long does shipping take to the US and Canada?
A: US orders: 5–10 business days (standard). Canadian orders: 10–20 business days (standard).
Q: Are your products ethically produced?
A: Yes—we partner with manufacturers that adhere to fair labor practices and are expanding our use of sustainable materials, including organic cotton T-shirts, recycled polyester sportswear, and eco-friendly coat linings.
Q: Can I track my order?
A: Absolutely! Once shipped, you’ll receive a tracking number via email to monitor delivery through our partners (USPS for the US, USPS International for Canada).